• (1)Review the accounting reports of Taipei City Government's (TCG's) agencies. Also, compile the general accounting report in order to understand each agency's budget performance and submit it to the Directorate General of Budget, Accounting and Statistics, Executive Yuan (DGBAS) and TMAD for review.
• (2)Continue to review each TCG subordinate agency's accounting system for producing the associated effect. As of the end of 2016, there were 30 accounting systems (such as the School Affair Development Fund for Taipei University, etc.) reviewed by DBAS.
• (3)Continue to implement internal control and ensure financial orders. In order to reinforce the agencies' internal control, there were 6 agencies (such as the Taipei Public Library etc.) audited in 2016. And they will be notified of the associated result reports for improvement after the reviewing of the Taipei City Government Internal Control System Implementation Committee.
• (4)Compiled FY2016 Semi-annual Balance Statement of TMG and submitted it to TMAD on August 31, 2016. The reviewing results had been completed and sent back to the TCG on September 23 of the same year.

• (1)Promote the Official Statistics for TCG agencies to provide decision-making information: From 2014 onward, implement the departments and district offices to make and carry out the annual statistical work plan. Also set the audit plan for statistical works of TCG and implement it with written reports and on sites. As of the end of 2016, there had been a total of 1,912 official statistic tables for TCG agencies. In addition, publish the "Statistical Weekly Report on Municipal Administration" with press releases on special subjects. Issue the following statistical publications: monthly-"Short Report on Important Statistics of Taipei City", "Important Statistical Indicators for Taipei City and The Five Municipalities" and "Important Statistical Indicators of Taipei City"; yearly-"Statistical Report of Taipei City Government", "Taipei City Statistical Yearbook", "Taipei City Statistical Abstract" in Chinese/English versions, and "General Report on Statistics of Taipei City Government". Maintain the "Taipei City Government Official Statistics Management System" and "Taipei City Statistical Information System" for improving the management of official statistical operations.
• (2) Compile diverse indicators to publicize TCG policy performance and as references for agencies' administration, such as: "Important Statistic Indicators of Taipei City in Recent Years", "Taipei City Statistical Indicators by District", "Analysis of Statistical Indicators for Taipei City and International Cities", "Analysis of Statistical Indicators for Taipei City and National Cities", "Taipei City Urban Competitiveness Indicators", "Taipei City Gender Statistics", "Taipei City Gender Statistics and Figures" in Chinese/English versions", "Statistical Indicators on New Immigrants", "Global Urban Indicators for Taipei City", "Taipei City Elderly Statistics" and "Taipei City Statistical Indicators for Reviewing Expenditure Budget Estimate". Additionally, the definition and explanation of associated indicators are revised annually so as to have the use of the indicators more precise. Furthermore, Taipei City was the first domestic city participating the ISO 37120 Certification Program of the World Council on City Data (WCCD) by means of the Mayor’s signing the WCCD Certification and Registration Agreement on October 28, 2015 and having the honor to get an award of WCCD Platinum Certification on April 18, 2016. Publish the e-book of “ISO 37120 Indicators of Taipei City and International Cities” with comparative analysis for Taipei City and other cities achieving the WCCD certification referred to Taipei city government’s compiling sustainable development indicators.
• (3)Enrich the " Taipei City Statistics Database Inquiry System " to provide real-time statistical information: For improving the statistical services, establish the "Taipei City Statistics Database Inquiry System". It contains important statistics, important statistical indicators, price statistics, and family income and expenditure statistics sub-databases. Monthly, annual, gender, administrative region, elderly and international urban statistics can be viewed by tables, downloaded as files, and particularly displayed with geographic maps through the diverse functions of this system to improve the efficiency and quality of using statistics. Also, Assist the promote TCG agencies to establish the associated statistical systems by using the PC-AXIS software family. So far has assisted the following departments completing the associated inquiry systems: Department of Education, Department of Transportation, Department of Health, Public Works Department , Police Department, Water Department and Department of Rapid Transit Systems.
• (4)Conduct surveys on civil economic activities, such as family income and expenditure, and price indices in Taipei, to understand the changes of citizens' living standards and to measure the changes in the purchasing power of the legal tender for observing the price level. The associated reports are available on the DBAS website.
• (5)Survey the associated prices as references for TMG budget compiling standards of common items.
• (6)Assist the Central Government to execute the following statistical surveys and obtain the associated results for the reference of the government's relevant decision-making in 2016:
  • a. Monthly: the Manpower Survey, the Employees' Earnings Survey.
  • b. Biannually: the Motor Vehicle Freight Traffic Survey.
  • c. Yearly: the Service Operation and Investment Overview Survey, the Employee Turnover and Movement Survey, the Manpower Utilization Survey, the Economic Survey of the Construction Industry, the Survey on Earnings by Occupation.
  • d. Triennially: the Survey of Perceptions of Safety and Health in the Work Environment, the Women's Marriage, Fertility and Employment Survey.
  • e. Census: 2015 Agriculture, Forestry, Fishery and Animal Husbandry Census, the second time Pilot survey of 2016 Industry and Service Census.

By the end of 2015, there were 56,134 firms and 172,436 companies registered in Taipei city distributed as follows:

1. Fire Casualties and InjuriesStatistics

In 2013, 142 fires broke out in Taipei which inresult of 10 deaths and 10 injuries. In comparisonof the number of fire brok out in 2012 and 2013,the number of fire incidents has increased by 5,the number of deaths has decreased by 4, andthe number of casualties was up by 1.

2. Fire Safety

(1) The Taipei Joint PublicSafety InspectionTask Force

The Taipei Joint Public SafetyInspection Task Force spot-checked public facilities inbusiness establishments. Noticesof failed inspection items, such as“fire control” or “building safety”,were posted on the premises ofthose establishments. A deadlinewas given to each establishmentowner to rectify the situation. In2013, 1,080 establishments werespot-checked, of which 3 failedto pass the inspections for firesafety equipment. They weregiven deadlines to remedy theirdeficiencies.

(2) Promotion of and Subsidiesfor Installing Fire Alarmsin Residential Buildings

The Department established and publicizedthe “Taipei City Government Promotion andExecution Plan for the Widespread Installationof Fire Alarms in Residential Buildings”. To helpdisadvantaged residents obtain and benefitfrom such devices, the Department purchased4,000 of them in 2013 and subsidized lowincomefamilies, seniors living alone, or thehandicapped to receive the devices, allowingthe disadvantaged to benefit from early warningsto escape to safety in the event of a fire and tohelp protect their families and properties.

(3) Promoting Measures for theTaipei City Fire PreventionAutonomous Legislation

1. Promote Emblems That Signify QualifiedPublic Places for Fire Protectionand Safety Self-Management

In order to encourage public venues toimplement fire prevention measures and providesafe environments for shoppers, the Taipei CityFire Department established “Taipei City FireSafety Autonomous Management Award Plansfor Qualified Public Place of Fire Protection,Safety Self-Management” to recognizeestablishments demonstrating superiormanagement and effectiveness in fire safety andprevention of hazards in fire or electricity usage.The establishments include hotels, departmentstores with a minimum of 3,000 square metersin floor space, underground markets, andpublic venues with at least 10,000 squaremeters in floor space. The establishments areawarded emblems to recognize their superiorachievements in fire safety.

Promoting fire alarm usage in residential buildings

2. Improving Fire Safety in Existing Buildings

The Taipei City Fire Department established“Operations Summary for the Review of FireSafety Equipment Improvements and Inspectionsupon Construction Completion in Buildings inTaipei” to improve the functionality of the agingfire safety equipment in existing buildings and toimprove fire safety. It is difficult to construct firesafety equipment for buildings of this type, so theparties with the right to manage such buildingsmay submit proposals to make improvements totheir fire safety. When such improvements havebeen completed and passed inspection, theparties with the right to manage should maintainthem according to the approved proposal inorder to safeguard the safety and the propertiesof building residents.

(4) Advertising of Carbon MonoxidePoisoning Prevention and theFinancial Aid on Replacing andRelocating the Gas Water Heater

The Taipei City Fire Department establishedthe “Taipei City Government 2013 Preventionof Carbon Monoxide Poisoning and Home VisitPromotion Plan” to educate the public about theselection of appropriate hot water heaters andthe importance of ensuring adequate ventilation.In 2013, the Department provided a subsidyof NT$3,000 per household for the relocationof natural gas water heaters in 576 familiesthat were concerned about carbon monoxidepoisoning.

3. Disaster Prevention and Rescue

(1) Distributing Disaster PreventionHandbook for Taipei City Citizen

In order to improve city residents’ awarenessof disaster prevention, abilities to help themselvesand each other, and abilities to react to variousdisasters so that they will not panic in the faceof disasters, the Taipei City Fire Departmentprinted a million copies of Disaster PreventionHandbook for Taipei City Citizen and deliveredthem to each household to strengthen disasterprevention awareness among the city residents.

(2) Disaster Prevention Mobile APP

In order to enable citizens to access thelatest updates on disasters and rescue missions,an official website and an app for smartphoneswere installed to provide relevant downloadabledisaster prevention information. This app offersweather maps, information about typhoons,disasters, rainfall, water levels, images, escapesand escape route planning in addition tolocation-based information and capabilities todisseminate or broadcast messages.

In 2013, we added functionalities for thepublic to set locations and inquire about disastersituations in neighboring areas. This systemutilizes GIS to display disaster locations, whichshows the locations of disaster sites and theirdistances to the current location of the inquirer.This information serves as a reminder to theinquirer to avoid disaster sites. Additionally, rainintensity is color coded for easy recognition.Education materials on earthquakes, typhoons,fires, and other disasters are also available onthe app, and so is information on how to preparea disaster kit and emergency contacts.

Taipei Disaster Prevention Expert Advisory Committee

(3) Map of InformationDisplay System

In order to provide the public with integrateddisaster information, the government plannedfor the establishment of the Map of InformationDisplay System, that provides information suchas weather, rainfall, water levels, and pumpingstations as well as functionalities for printing andGPS. When a warning threshold is reached, thesystem effectively summarizes and simplifiesthe relevant information into electronic maps,which it provides to users along with warningmessages.

(4) Taipei City Disaster PreventionExpert Advisory Committee

Implementing the authority of Paragraph3, Article 9 of the Disaster Prevention andProtection Act , the Taipei City established theTaipei City Disaster Prevention Expert AdvisoryCommittee, which chaired by the mayor, whoappoints a professional and unbiased personoutside the Taipei City Government as thecommittee vice chairperson. An additional19 to 25 people may serve on the committee,which is to be divided into six subcommittees,respectively for typhoons, earthquakes,public safety, organizations, information andcommunications, and medical and hygiene.The committee is to execute the Taipei disasterprevention and rescue policy, recommend measures to be taken, research and developtechnologies, and respond to inquiries aboutthe applications of the committee’s work. 12subcommittees and 2 whole committee meetingswere held in 2013.

Taipei Disaster Prevention, Resources and ResponseSupervision Plan

(5) Implementing the Taipei CityDisaster Prevention, Resourcesand Response SupervisionPlan of Government Agencies

This plan was established and executed forcontinuity during periods when the top-leveland the second-level organizations of the TaipeiCity Emergency Operations Center were beingassembled. During that time, it was necessary tounderstand the levels of preparation and rescuesituations at various levels of the emergencyoperations center, to supervise and monitor theimplementation of emergency prevention andrescue measures at various organizational units,and to strengthen the operational efficiencyand elevate the capabilities to react and handlesituations in the Taipei disaster prevention andrescue system. In 2013, during the Flood on May11 , the typhoons Soulik and Trami, the Floodon Aug. 23, the typhoon Kong-Rey, the Floodon Aug. 31 , and the typhoon Fitow, the TaipeiCity Emergency Operations Center exercised itsduties in supervising the organization for sevendisaster incidents.

(6) Promotion of Disaster Preventionand Drills for Disaster Rescue

1. A Fire Safety Day in Taipei ElementarySchools

Beginning in September 2013, we proactivelyentered the campuses of the 153 elementaryschools in Taipei where we taught fifth gradersa basic course on disaster prevention; in whichhaving them operate fire extinguishers andindoor fire hoses, putting them through disasterescape drills, CPR, and reporting of disasters.Using hands-on exercises, we trained andelevated the fire safety awareness, techniques,and the schoolchildren’s ability to respond toincidents.

2. We held a “119 Expanded Promotion forDisaster Prevention” rally on January 19,2013, at the Shin Kong Mitsukoshi ChantalPlaza in Xinyi District. The event mainlyfeatured emergency disaster kits, the disasterprevention park, disaster prevention maps,residential fire alarms, and other relevantinformation.
3. In 2013 we held 17 CPR training sessionsat the Fire Safety Museum of Taipei FireDepartment. A total of 556 city residentsattended.
4. In July 2013, we held fire prevention campsfor young children between 6 and 12 yearsold. A total of 1,600 children participated inthe activity.
5. A Series of Activities for the National Anti-Disaster Day

(A) We hosted a drawing event on September7, 2013, at the National Dr. Sun Yat-senMemorial Hall for participants to draw or paintabout disaster prevention to help them realizeits importance. We put up posters at the venuefrom September 4 to 11 for citizens to see inadvance of the event. On the day of the event,we had on-stage programs, Q&A with prizes,information stalls, challenges for participants,and fire engines on display to help participantslearn more about disaster prevention.

(B) On September 18, 2013, at Beitou garbage incineration plant, we held exercisesfor the National Anti-Disaster Day and ComplexDisaster Prevention and Rescue Drill forearthquakes and nuclear disasters. It includeddisplays of radioactive equipment, drills forplacements in shelters, and drills for earthquakesand nuclear disasters.

(C) On September 13, 2013, we held oneminuteearthquake drills at high schools,vocational high schools, junior high schools,elementary schools, and kindergartens in thecity.

(D) From July to September, 2013, we heldone drill for River Cruises, four drills for theestablishment of disaster prevention parks, fourdrills for multiple disasters in the MRT system,60 drills for education and evacuations invarious villages, and 65 drills for earthquakesand disaster prevention to hone the disasterresponse capabilities of the departments andunits within the Taipei City Government. Itwas hoped that through such promotions andeducational activities we could strengthen thedisaster prevention awareness, skills, and selfpreservationcapabilities of city residents andreach the goal of disaster prevention by eachindividual.

6. The Taipei 2013 National Defense Mobilization(Wan-an No. 36) and Disaster Prevention andRescue Drills: To strengthen preparedness,response, and recovery measures in the faceof large-scale disasters, to exercise mutualsupport and cooperation between centraland local governments, to improve the qualityof evacuations and sheltering, and to fosterconsensus for disaster prevention amongcity residents, we planned exercises fordisaster prevention and rescue. We held awar game on the morning of March 13, 2013,and the real exercises were executed in theafternoon at the riverside parking lot of TaipeiZoo, Chienkuo Base, and Taipei LungmenJunior High School. A total of 2,100 peoplewere mobilized, using 205 various vehiclesand 4 helicopter sorties.

Complex disaster prevention and rescue drills for earthquakesand nuclear disasters

(7) Out-of-Hospital Emergency Care

1. Number of Out-of-Hospital CardiacArrest (OHCA) Patients DischargedAfter Recovery is 442

From its inception on June 1, 1999 to the endof 2013, the Golden Phoenix Emergency MedicalService Team of the Taipei City Fire Departmentsuccessfully saved 442 OHCA patients, whowere later discharged from hospital in goodhealth.

2. Implemented Billing for AbusingAmbulance Service

On December 8 , 2012 the “ TaipeiCity Ambulance Abuse Billing Plan” wasimplemented. “119” callers who requested anambulance to travel to non-medical serviceestablishments, and who “failed” to visit theemergency room for injury examinations andregistration were billed a service charge ofNT$1,800 to cut down on resource abuse. In2013, “119” emergency calls for ambulanceservice dropped 3,347 times, or 2.46% lowerthan the same period last year. 24 emergencyline abuse fines have been issued so far, all ofwhich were paid.

3. Strengthening Accident Reportsof Patients with Cerebral VascularAccident (Strokes) to EnhanceTreatment of Thrombosis

The Taipei City Fire Department and 9 designated emergency hospitals are now taking advantage of out-of-hospital advance emergency notification capability of “119” calls for patients suspected of suffering strokes. 422 cases were notified in 2013, of which 326 were indeed diagnosed by hospitals as strokes, giving rescue workers an overall accuracy rate of 77.25%. Of the 422 notified cases, 68 cases mobilized the stroke teams and received thrombosis treatments, or 16.11%. That effectively cut down on delays of medical care due to transit and transfers and improved patients’ prognosis.

(8) International Exchange Activities

The professional competence of the Taipei City Urban Search and Rescue Team continues to win critical acclaim and recognition by experts in Japan. The team has been invited to take part in the annual “Comprehensive Disaster Training and Maneuvers” in Tokyo for 7 years in a row between 2007 and 2013.

National defense mobilization (Wan-an No. 36)	Rescue team in Tokyo’s Comprehensive Disaster Training andManeuvers

By the end of 2013, there were 55,382 firms and 164,603 companies registered in Taipei city distributed as follows:

In hopes of creating a safer Taipei City for citizens’ peace of mind, the City Government continues to promote a variety of effective fire control and prevention mechanisms, conduct a wide array of disaster prevention awareness campaigns, and build a more robust disaster-readiness network to upgrade the City’s emergency rescue relief efforts, and refine its emergency first-aid skills and efficiency.

1. Fire Injury and Casualty Statistics

In 2012, 137 fire disasters broke out in Taipei City, resulting in 14 deaths and 9 injuries. Compared with statistics tallied from 2011, the number of fires dropped by 40 cases, the number of deaths rose by 13, and the number of casualties was down by 6.

2. Fire Safety

(1) Founding “the Joint Public Safety Inspection Task Force of Taipei City”

The Joint Public Safety Inspection Task Force spot-checked public security facilities in business establishments. Notices of failed inspection items – such as "Fire control" or "Building safety" – were posted at the establishments. A deadline was given to establishment owners to make improvements. In total, 1,059 establishments were spot-checked in 2012. Among these, 17 establishments failed to pass inspection for fire safety facilities. They were given a deadline to make improvements.

(2) Inspections on Fire Safety Facilities at Religious Establishments

The fire that broke out at Cixin Temple in Shilin on August 29, 2012 caused 6 deaths and 1 injury. Starting August 30 of the same year, inspections on fire safety facilities officially began. A total of 1,786 establishments received inspections. Authorities also promoted the installation of smoke detectors in residential housings for early detection of possible fires.

(3) Public Safety Management in Business Districts

On April 28, 2012, a fire broke out in the business district on Zhengzhou Road, claiming 3 lives and injuring 2. To prevent such tragedies from happening, fire safety inspections and fire prevention awareness campaigns were reinforced in 20 problem spots-where fires could easily spread to impede rescue. Also, in accordance with “Public Safety Inspections and Execution for Rescue-Challenged Old Business Districts in Taipei City,” road sections in Taipei City’s 20 business districts-where fire trucks can be accommodated for rescue-were designated and demarcated. In keeping with “Guiding Principles Governing the Demarcation of Space for Fire Trucks Maneuvering and Operation” -formulated by the Construction and Planning Agency of the Ministry of the Interior-advertisements, illegally constructed canopies, and booths in alleyways that could hinder the movement of fire trucks were investigated. These items were documented and reported to various competent agencies for follow up fines or punishments.

(4) Fire Safety Management at Medical Facilities

In light of the fire that broke out at the care facility-an annex to the Beimen Branch of Sinying Hospital in Tainan City-that claimed 13 lives and injured 57, fire safety inspections were conducted at the 39 hospitals, 19 care facilities, and 123 hospice facilities in Taipei City. Disaster prevention and rescue demonstrations were conducted on November 29 and December 26, 2012, at Zhishan Home for the Elderly, and the Renai Branch of Taipei City Hospital, respectively.

(5) Measures to Address Fires in Tunnels

In response to the fires that struck Xueshan Tunnel on May 7, 2012, the Taipei City Government formulated and promulgated “Public Safety Inspections of Public Facilities in Taipei City” to reinforce public safety facility inspections on underpasses, tunnels for vehicular traffic, the Taipei Metro and railway tunnels. The Taipei City Fire Department has listed 24 underpasses and tunnels as rescue-challenged areas for fires, and developed fire rescue programs and rescue drills. On August 17, “Disaster Readiness Drills for On-Land Traffic Accidents in Tunnels” inside Wenshan Tunnel were conducted.

(6) Related Measures for Taipei City Fire Prevention: Autonomous Legislation Promoted

A. To prevent wildfires and fires caused by the setoff of sky lanterns, setting wildfires in open spaces and the setting off of sky lanterns were outlawed on March 16, 2012.

B. Several laws were formulated and promulgated in 2012, including: Taipei City Inspection Guidelines of Lighting and Stereo Equipment in Bars or Clubs, Taipei City Fire Department Operation Guidelines of Regular Maintenance of Fire Safety Equipment in Specific Places, Taipei City Government Penalty Standards of Violation of Fire Prevention Autonomous Legislation, Taipei City Management Guidelines of High- Rise Building Disaster Prevention Center and Underground Building Administrative Office, and Taipei City Operation Guidelines of Public Safety Dynamic Training, so as to upgrade fire safety facilities in public venues and their overall readiness to ensure public safety.

3. Disaster Prevention and Rescue

(1) The Launch of Disaster Prevention Mobile APP

To enable citizens to access the latest updates on disaster outbreaks and rescue missions, an official website and an app for smart phones were installed to provide downloadable disaster prevention info, and related disaster prevention measures requiring public cooperation to minimize losses. Among these, the app for Android phones-including satellite cloud images, news on typhoons, disaster info, facts on accumulated rainfalls, water levels, images, evacuation information (including evacuation routes), location based information and information pushing/ sharing-was launched on June 14, 2012. The iOS version was launched 20 days later.

Mobile disaster prevention APP of Taipei City

Disaster Prevention Handbook for Taipei City Citizens

(2) Introducing the Disaster Prevention Handbook for Taipei City Citizens

The Disaster Prevention Handbook for Taipei City Citizens includes a variety of useful information, including disaster minimization, preparation, readiness, and post-disaster recovery and rebuilding. It is easy to understand and teaches citizens how to be prepared for earthquakes, typhoons, fires and other disasters in a step-by-step manner to strengthen disaster prevention awareness among the public.

(3) Disaster Prevention Campaigns and Drills

A. On January 7, 2012, “the 119 Expanded Disaster Prevention Campaign” was hosted at the Taipei Zoo. Themes of the campaign included, the Emergency Response Bag, the shelter park, an evacuation map, smoke detectors and fire alarms for residential complexes.

B. On March 2, 2012, “the Fire Prevention Campaign Truck-the Transformer” was

unveiled. The design of a custom-made, brand-new fire prevention campaign truck was inspired by popular transformers. A variety of fire extinguishing operations was simulated in a series of games. The truck is available to citizens, agencies, schools and companies interested in hosting their own disaster prevention campaigns.

C. Between May and December, 2012, 8 sessions of “CPR Training for the Public” were hosted at the Fire Safety Museum of the Taipei City Fire Department, with the participation of 403 individuals.

D. In July, 2012, 16 sessions of “Fire Prevention Camp for Youngsters and Toddlers” were held for elementary schools and kindergarteners over 6 years of age. 1,600 kids participated in the drills.

E. National Anti-Disaster Day

(A) On September 15, 2012, a disaster prevention education and awareness campaign was hosted at the 228 Peace Park. The campaign included stage performances, booths, disaster prevention rallies, and an open drill at the shelter park to heighten citizens’ disaster readiness.

(B) National Anti-Disaster Day was hosted at the Emergency Operations Center on September 21, 2012. Earthquakes and a follow-up nuclear disaster were simulated for the drills. The exercises were conducted simultaneously with those held at the Central Government via videoconferencing.

(C) At 9:21AM on September 21, 2012, earthquake evacuation drills were held for students under high school level.

(D) Between July and September, 2012, 4 Complex Disaster Prevention and Rescue Drills and 15 fire rescue drills were held to reinforce integrated disaster responsiveness of various departments at the City Government.

F. In response to the threat of possible large scale disasters, on March 28, the Taipei City Government combined the Joint 3-in-1 Briefing, and integrated hydraulics, geotechnical skills, public works, fire prevention, the police force, civil affairs, social works, medical services, environmental protection resources and national defense to host an intercity and inter-county Regional Disaster Prevention and Rescue Drill at the Emergency Operations Center and in the neighborhoods surrounding the self-autonomy rezoned district in Yucheng, Nangang District. For the first time, the drill combined the command post of the Central Emergency Operations Center to execute a joint disaster relief mission drill with 8 counties and cities in Northern Taiwan. U.S and Japanese expats living in the region were invited to join the sheltering and placement operations. The drill mobilized a total of 2,668 individuals and 286 vehicles of various sizes to strengthen mutual support and cooperation between the central and local administrations, effectively improve community disaster prevention programs, nurture the spirit of cooperation among different agencies, and boost the integrated disaster readiness of the region.

119 Expanded Disaster Prevention Campaign

The exterior of the Fire Prevention Campaign Truck

Complex Disaster Prevention and Rescue Drill

The Achievement Expo of the Disaster Prevention and Protection Project of Taipei City

(4) Promoting Disaster Prevention And Protection Project of Taipei City

A study and an analysis of problem spots (areas susceptible to flooding, hillside collapses, and earthquakes) in Taipei City’s 12 administrative districts were conducted, followed by short-,mid- and long-term improvement measures and projects proposals. In 2012, a typhoon/flood prevention map for all 12 administrative districts (including boroughs in these districts) was completed. Also, on September 21 and November 16, “an Achievements Expo of Disaster Prevention and Protection Project” and “a Seminar on Disaster Prevention and Protection” were hosted at the National Taiwan University of Science and Technology.

(5) Real-time Images at Disaster Sites

The Taipei City Fire Department houses 6 sets of disaster-site real-time image transmission systems. In the event of a disaster, 119 dispatches film and image transmission equipment to the site of the accident and sends feedback to the command center in order to keep the commander on top of the situation and enable him to make shrewd rescue decisions.

(6) Disaster Reporting on the 1999 Citizen Hotline

The Emergency Operations Center of Taipei City’s “Disaster Prevention and Rescue Support System” and the 1999 Citizen Hotline support each other in the reporting of disasters. The partnership has enhanced disaster information research (collection) capacity by 50%. At present, it is one of the most vital and indispensable disaster reporting channels of the city.

(7) Establishing a Mountain Accident Rescue Mechanism

The “Taipei City Fire Department Enhanced Mountain Rescue Plan” was formulated that integrates resources of the private sector, experts, and seasoned mountaineers to build a designated databank and coordinated liaison mechanism.

(8) Emergency Medical Services

A. The Number of Out-of-Hospital Cardiac Arrest (OHCA) Patients Successfully Discharged rose to 396 Since its establishment on June 1, 1999 through 2012, the Golden Phoenix Emergency Medical Service Team successfully revived a total of 396 Out-of-Hospital Cardiac Arrest (OHCA) patients, and celebrated their discharge from the hospital. 45 such patients were rescued in 2012.

B. On December 8, 2012 the “Taipei City Ambulance Abuse Billing Plan” was implemented. 119 callers who request an ambulance to travel to non-medical service establishments, and who “fail” to visit the emergency room for injury inspections and registration will be asked to pay a service charge of NT$1,800 to cut down on resource abuse.

C. Strengthening Accident Reports of Patients of Cerebral Vascular Accident (strokes) to Enhance Treatment of Thrombosis. The Taipei City Fire Department and 8 designated emergency hospitals are now taking advantage of 119.

(9) International Exchange Activities

A. “The 10th Asian Crisis Management Conference” kicked off on June 13 and 14 in downtown Bangkok. The Conference focused on “crisis management experiences in big cities.” The Taipei City Fire Department presented a briefing on “Taipei City’s Disaster Prevention and Management Effectiveness.”

B. The professional competence of the Taipei City Urban Search and Rescue Team continues to win critical acclaim and recognition by experts in Japan. The team has been invited to take part in the annual “Comprehensive Disaster Training and Maneuvers” in Tokyo for 6 years in a row between 2007 and 2012.

The 10th Asian Crisis Management Conference

Labor Safety Awareness Campaigns for “High-Temperature Outdoor Operation”

The instant messaging system developed within “1999 Taipei Citizen Hotline” has significantly reduced the time required for cross departmental communication and significantly enhanced interagency coordination and administration. Through various channels such as phone calls, the online tracking system, paper documents, faxes, SMS or even emails, citizens can receive full assistance regarding their inquiries. As a result, citizens will be able to enjoy more convenient and transparent public services.

“1999 Taipei Citizen Hotline” offers 24/7 municipal services. By dialing 1999 or visiting the 1999 website, citizens of Taipei City can acquire relevant municipal information.

By the end of 2012, there were 53,763 firms and 161,467 companies registered in Taipei city distributed as follows:

Contacts

Tel:(02)2831-4551

Ext 743 Ms. Mei-Lin Chen

Ext 302 Mr. Be-Young Gir

Ext 303 Ms. Kaili Liu

INDIVIDUAL RESERVATION

Individual reservation shall be made with the box office 3 days in advance by phone. (For example, on Thursday, one may reserve the tickets for Friday, Saturday and Sunday of the week).

On the day of visit, reservation cannot be made.

After the completion of reservation, tickets should be purchased at the box office 30 minutes before the show.  No rights reserved after deadline.

GROUP RESERVATION

Minimun of 30 people for group reservation. Reservation must be made 10 days before date of visit.  The earliest reservation can be made 2 months before visit.

Group should present the reservation receipt to the box office 30minutes before the scheduled show to obtain formal group-ticket, and no rights shall be held beyond the said deadline.

For changing the visiting date or cancellations,the group should inform the box office for action in writing 5 days in advance so it can be timely processed.

Fire Safety, Disaster Prevention and Rescue

A “Safe Taipei” intends to create a safer Taipei City. To this end, the Taipei City Government actively conducts fire control and disaster campaigns to strengthen fire-safety inspections. The establishment of a more robust disaster-response network will give rise to upgraded emergency rescue relief, refined skills and performance in dispensing emergency first aid care.

1. Fire Injury and Death Statistics

In 2010, 236 fires broke out in Taipei City, resulting in four deaths and thirteen injuries. Compared with statistics from 2009, the number of fires decreased by fifteen cases, and the number of deaths was down by fourteen.

2. Fire Safety

(1) Fire Safety Equipment Management in Public Places

In Taipei City, 23,239 buildings are registered for public use, and 25,671 are for public facilities. In 2010, 51,506 inspections/re-inspections were conducted; 44,412 met inspection criteria, with the passing rate registered at 86.23%. Those who failed the inspections were put on a watch list for re-inspection until all improvements were made to ensure public safety.

(2) Hazardous Material Management

In 2010, 740 locations in Taipei City were put on a watch list for housing hazardous material; 3,926 inspections were conducted; among these, 3,851 met established criteria. Also, 50 fire-safety equipment inspections were administered for gas storage tanks at Taipei City’s four natural gas suppliers, and all of them met inspection criteria.

(3) Implementing the Fire Safety Management System

The Taipei City Government has established Fire Safety Managers in a total of 4,830 in the watch listed places. In 2010, Fire-Safety Managers were chosen and assigned for 4,816 places on a watch list for which the fire protection plan had been drafted. Also, 1,853 of the places on a watch list handled self-defense firefighting training under the supervision of relevant agencies; self-defense firefighting drills were held at 436 locations in 194 buildings, all of which were in line with regulations.

(4) Fire Safety Campaigns Expanded

A. Fire Safety Specialists

Capable fire safety specialists make their way into the community to provide pragmatic advice on fire prevention for better fire prevention measures. In 2010, visits were paid to 30,116 households and 102,134 residents.

B. Disaster Prevention Campaigns

Held on February 27, 2010 on the pedestrian walk in Ximending, the “Spring Fortune Disaster Prevention” processional campaign, regaled with parades and carnival activities, served as a vivid reminder to residents during the joyous Chinese New Year to stay alert with regard to home safety

precautions.

C. 119 Fire Prevention Campaign

On January 19, 2010, the 119 Fire Prevention Campaign was held at the Shenpaochen Hall in Taipei City Hall, with the theme connected to the 2010 Taipei International Flora Expo, “Seeing Beauty and Hope-I Love Taipei”. The purpose was to educate citizens on disaster and fire prevention awareness as part of the campaign to create a safe and worry-free city.

119 Fire Prevention Campaign Promotion Activities

(5) Fire Office Building Renovation

A. Due to construction limitation regulations on Shetzu Island, many buildings are not equipped with protection facilities, leading to potential fire-safety concerns. To boost the fire rescue capacity on ShetzuIsland, the Taipei City Fire Department has set up a temporary base for the Fuan Fire Brigade; the new building of the Fuan Fire Brigade was officially inaugurated on August 21, 2010.

B. In response to the rapid development in Nankang region, which the houses in Nankang Software Park, the Taipei World Trade CenterExhibition Hall 2, and Academia Sinica,the Taipei City Fire Department Fire has strengthened the fire rescue capacity of the area by setting up the Chengde Fire Brigade. The 2nd floor serves as a subsidiary classroom of the Chengde Community Center, establishing a good rapport between the brigade and the neighborhoods. The new building of the Chengde Fire Brigade was officially inaugurated on December 19, 2010.

Facade of the new building of the Taipei City Fire Department Chengde Brigade.

3. Disaster Prevention and Rescue

(1) Out-of-Hospital Cardiac Arrest Patients Successfully Discharged Exceeded 300

Thanks to the tireless efforts of the Golden Phoenix Emergency Medical Service Team, more than 300 patients were successfully discharged from Out-of-Hospital Cardiac Arrest (OHCA) from June 1, 1999 to December 2010. In celebration, the Taipei City Fire Department organized a thanksgiving event on October 1, 2010 at the Shenpaochen Hall in Taipei City Hall, presided over by President Ma Ying-jeou and Taipei Mayor Hau Lung-bin. Besides the patients’ expressions of heartfelt gratitude to the EMTs, firefighters and public interest groups, celebratory blessings were given to the “reborn” patients and their family members. Since the inception of the rescue team, a total of 310 persons have been successfully revived from out-of-hospital cardiac arrest and successfully discharged.

(2) Disaster Prevention and Rescue Drills

In the face of disastrous floods and landslides brought on by typhoons, the 2010 Disaster Prevention and Rescue Drill was held on April 15, 2010 at the Taipei City Emergency Operation Center, the Tzu Chi Recycling Plant at Nehu, and Meiti Riverside Park. The drill showcased the effective integration of administrative, police, fire, military and public resources for district-level command and rescue response capabilities and cross-region support performance.

Disaster Prevention and Landslide Rescue Drills.

(3) The 8th Asian Crisis Management Conference

Held on September 17 and 18 at the Grand Hotel, the 8th Asian Crisis Management Conference was attended by representatives from six cities—Taipei, Tokyo, Seoul, Singapore, Bangkok and Kuala Lumpur. Central disaster prevention and rescue units in Taiwan and regional development partner units in eight counties in Northern Taiwan,as well as universities with related majors also participated in the event. It is hoped that through international exchanges, more effective joint prevention mechanisms can be established.

The 8th Asian Crisis Management Conference.

(4) Rescue Relief Support

A. When Typhoon Fanapi ravaged Southern Taiwan from September 20 to 27, the Taipei City Government mobilized the Taipei City Fire Department,the Hydraulic Engineering Office of the Public Works Department, the Department of Environmental Protection and Wenshan District Office, Taipei City together with rescue equipment, to Kaohsiung and Pingtung areas for disaster relief. A total of 97 persons were dispatched; 35 vehicles of various kinds, 65 mobile water pumps and two generators were used in the relief support.

B. When Typhoon Megi wreaked havoc in Yilan from October 21 to November 3, the Taipei City Government mobilized a total of 458 persons in 17 groups, from the Taipei City Fire Department,Department of Environmental Protection, and the Hydraulic Engineering Office of the Public Works.

Taipei City Urban Search and Rescue Team assisting in disaster relief in Yilan in the wake of Typhoon Megi

Table 1: Emergency Operations Center in 2010 in Taipei City

Taipei City Urban Search and Rescue Team providing humanitarian relief in the aftermath of the Haiti earthquake.

Taipei City Urban Search and Rescue Team attending the 2010 Comprehensive Disaster Training and Maneuvers in Tokyo, Japan.

(5) Taipei City Urban Search and Rescue Team

A. Disaster Relief in Haiti

A catastrophic magnitude-7.0 earthquake slammed the Republic of Haiti on January 13, 2010, with casualties in the tens of thousands. The Taipei City Urban Search and Rescue Team immediately mobilized twelve rescue members, who teamed up with fifteen Red Cross volunteers and six medical personnel from the Tri-Service General Hospital to provide humanitarian aid to Haiti from January 15 to 25; the rescue team helped to locate twenty victims and indirectly rescued seven survivors.

B. Participation in Dubai Exhibition

From April 4 to 6, 2010, a delegation consisting of representatives from the Taipei City Urban Search and Rescue Team, Ministry of Foreign Affairs Republic of China (Taiwan), and National Fire Agency, of the Ministry of the Interior participated in the 2010 Dubai International Humanitarian Aid and Development Conference and Exhibition (DIHAD 2010).

C. Invitation to Participate in International Rescue Maneuvers

The professional competence of the Taipei City Urban Search and Rescue Team has been greatly recognized in Japan. For four consecutive years since 2007, the team was once again invited to partake in the “2010 Comprehensive Disaster Training and Maneuvers” in Tokyo on August 29, 2010.

D. Enhancement of Search Rescue Dog Team Capabilities at Disaster Sites

From October 7 to 15, 2010, the Search Rescue Dog Team attended the 2010 National Disaster Rescue Dog Evaluation Workshop at the Kaohsiung City Government Search and Rescue Dog Center.

Tanya, a rescue dog groomed in Taipei City, successfully passed the B-Level (Advanced) Test of the International Rescue-Dog Organization (IRO); as of now, a total of three search and rescue dogs on the team have passed the B-Level (Advanced) Test.

(6) Taipei’s First Bike Rescue Team

Taipei City’s first Bike Rescue Team was founded on August 21, 2010 in Shetzu Island; the Team offers emergency first aid to people with injuries in the shortest time possible. On the same day, the “Fuan Bike Supply Shop” was opened in the Taipei City Fire Department Fuan Brigade to provide temporary rest and recharging services, as well as useful information on bicycle routes.

(7) Technology Exchange on Large-scale Flood Evacuation Operations

From October 18 to 20, 2010, the Large-scale Flood Evacuation Drill was held at the Emergency Operations Center of Taipei City, where Shiraishi Masahiro, deputy officer of the Japanese Cabinet Office in charge of disaster-response planning, was invited to introduce, share and exchange real-life evacuation operations in Japan, and issues related to complementary mechanisms and technical measures.

Current URS include:
1. URS 13 – Revived Vanguard(Urban Regeneration Station)
2. URS 21, Zhongshan Distribution Site – Creative Incubator
3. URS 27 – The Grand Green
4. URS 44, No. 44, Sec. 1, Dihua St. - History House
5. URS 127, No. 127, Sec. 1, Dihua St. - Design Gallery
6. URS 155, No. 155, Sec. 1, Dihua St. - Academic Urbaine
7. URS 89-6 – Regeneration Plant

Links:
Voice of Taipei Village http://www.urstaipei.net/?tag=page1
URS 127 Blog http://tku127.blogspot.com/

Approach
The design team is composed of domestic elite universities and top international universities in the field of space planning. Focused on the developmental goals of Taipei’s Riverside, Culture and Technology, sites were selected to propose new concepts and planning designs for creative urban space renewal.

2010 x Site
Confucius Temple Historical Area + Surrounding Area of Nangang Station

Exhibiting Teams
Nangang Site
Graduate Institute of Architecture, National Chiao Tung University; Architectural Association School of Architecture; Graduate Institute of Urban Planning, National Taipei University; Universite catholique de Louvain, Belgium; King's College London; Delft University of Technology, Netherlands; Universita Ca' Foscari Venezia, Italy; Graduate Institute of Urban Planning, National Cheng Kung University; Graduate Institute of Architecture, National Cheng Kung University; Department of Urban Design and Urban Planning, University of Washington; Department of Landscape Architecture, University of Washington; University of California, Berkeley; Georgia Institute of Technology; Department of Architecture, University of Tokyo; Department of Architecture, National Taipei University of Technology; cSUR Research Lab, Department of Urban Engineering, University of Tokyo.

Confucius Temple Site
College of Environmental Design, Chinese Culture University; Waseda University, Japan; University of Sydney, Australia; Korea University; Department of Geography, National Taiwan Normal University; Department of Architecture, National University of Singapore; Department of Geography, National University of Singapore; Center for Higher Education, National University of Singapore.

Links
Voice of Taipei Village http://www.urstaipei.net/?tag=page1
Taipei Beautiful http://www.beautiful.taipei.gov.tw/blog/plan-1/view/691-3156

To create a safer Taipei City, the Taipei City Government actively conducts fire control and disaster campaigns to strengthen fire safety inspections. Fire prevention and simulated drills are held periodically to refine emergency rescue skills.

1. Fire Injury and Death Statistics
251 fires occurred in Taipei City in 2009, resulting in 18 deaths and 13 injuries. Compared with statistics from 2008, the number of fires decreased by 58, the number of deaths increased by 15, and the number of injuries declined by 2.

2. Fire Safety

(1) Fire Safety Equipment Management in Public Places
In Taipei City, 22,484 buildings are for public use, and 25,077 are for public facilities. In 2009, 52,693 inspections/re-inspections were conducted; 44,750 met inspection criteria, whereas 7,943 failed and were asked to improve within a specified time-period. The passing rate was registered at 85%. Those who failed the inspections were watch-listed for re-inspection until all improvements were made to ensure public safety.

(2) Hazardous Material Management
691 locations in Taipei City are watch-listed for housing hazardous material. 3,402 inspections were conducted in 2009; among these, 3,327 met established criteria, and 75 did not. 49 fire safety equipment inspections were administered for gas storage tanks at Taipei City's four natural gas suppliers, and all of them met inspection criteria.

(3) Fire Safety Campaigns Expanded
A. Fire Safety Specialists: Capable fire safety specialists are on the alert around the year to safeguard households and maintain fire control safety. They offer advice on fire-prevention for better precautionary measures. Visits were paid to 34,113 households and 120,213 citizens.
B. Fire Control Awareness Workshops: The workshops were part of the summer camp activities organized by the Taipei Branch of China Youth Corps, and held from July 7 through 17, 2009 at the Fire Safety Museum of the Taipei City Fire Department. Eight workshops were held in total to educate students about disaster prevention and response measures. 960 individuals attended the workshops.

Fire prevention workshop.

119 Fire Prevention Campaign Expansion.

921 Thanksgiving and Memorial Concert.

(D) The 921 Earthquake 10th Anniversary Memorial Panel Exhibition was organized from September 21 through October 21.

(4) The 2009 International Symposium on Fire Safety Technology
"The 2009 International Symposium on Fire Safety Technology – Hospital Fire Safety Management and Refuge Response Rescue" was held by the Taipei City Fire Department, the Department of Health, and the National Taiwan University of Technology on November 26 and 27. Medical, firefighting and architecture experts from the UK, Japan, Hong Kong and Taiwan engaged in interdisciplinary discussions and opinion exchanges, in hopes of enhancing hospital safety.

The 2009 International Symposium on Fire Safety Technology in Taipei.

Conferment ceremony for the Fire Laboratory.

Winning the 1st Government Service Quality Award.

(2) Disaster Prevention and Rescue Performances Top the Country for Six Straight Years
Due to Taipei City's robust disaster prevention readiness, equipment and measures, the National Disaster Prevention and Protection Commission under the Executive Yuan has ranked the city's disaster prevention and rescue performances as the best in the country. From 2004 through 2009, for six years in a row; the city was ranked number one in Group A. There are three groups in the country (A, B and C); Group A consists of nine cities and counties, including Taipei County and Taizhong City. Taipei City is the only local administration to win the award of excellence, and ranked number one in all evaluation categories.

(3) Inauguration of Emergency Operations Center in 2009

Disaster Response	Time of Operation	Measures Taken in Taipei City or Disaster Site
H1N1 Emergency Operations Center	From 2pm, April 28 through 5:30pm, June 19	The H1N1 Emergency Operations Center, Level Two was established to activate the epidemic-prevention mechanism. The Departments of Health, Education, Social Welfare, Civil Affairs, Environmental Protection, and the Fire Department, together with the Spokesman Office set up posts in the Center to handle related emergencies.
Typhoon Morkat	From 11am, August 6h through 8:30pm, August 9	One case involving collapsed outer walls of an empty household; power was cut off to 161 sites; water service was cut off to two places; water accumulation was reported in 24 sites; nine residences suffered from flooding; landslide and fallen rocks were reported at 11 locations, road damage was reported at 55 sites; roadside trees collapsed at 464 sites; 81 traffic signals were broken; 120 streetlamps failed; signage fell at 104 sites; 76 power poles were damaged; one case involved emergency rescue, and 264 other incidents.

(4) Rescue Relief Support for the August 8 Flood
Rescue workers and equipment were mobilized from August 8 through October 5 by the Taipei City Government to Pingtung, Tainan, Chiayi, Taitung and other counties for the August 8 Flood rescue relief efforts. A total of 1,843 rescue workers, 343 various vehicles, 33 speedboats, including 9 from the private sector, ten rafts, and 29 mobile water pumps were mobilized to evacuate 607 flood victims. A total of 1,843 rounds of water delivery support were made, and 3,722 people were mobilized.

Rescue relief support for the August 8th Floods.

Flood prevention drill for the Deaflympics.

Actual Mobilization Fire and Anti-Terror Attack Drill.

Participation in the 2009 Integrated Rescue Prevention Drill in Tokyo.

(7) The 2009 International Conference on Extraordinary Typhoon and Flood Disaster Prevention
On October 28, 2009, the 2009 International Conference on Extraordinary Typhoon and Flood Disaster Prevention was held at the International Conference Center of National Chengchi University. Disaster prevention experts from the US, Japan and Taiwan jointly discussed disaster response practices for the greater Taipei area when unusually destructive typhoons and floods hit the island.

(8) Golden Phoenix Emergency Medical Service Team
In 2009, the Golden Phoenix Emergency Medical Service Team was mobilized 112,599 times to successfully save the lives of 36 people, who suffered from Out of Hospital Cardiac Arrest (OHCA). The average number of emergency procedures performed was 3.161 times/per person.

2. Conduct Taipei City Government Service Quality Awards Event
In according to related operational regulations by the Executive Yuan and Taipei City Government, RDEC organizes annual service quality evaluation. RDEC hope to promote service quality and set good service examples for the government agencies.
The 2007 Service Quality Award event divided Taipei City Government agencies into two categories, the Front-line Service Agencies and the Service Planning Agencies. The former are evaluated according to their overall performance, which covers the aspects of “expediency,” “information flow,” and “innovation and added value,” while the latter is subject to a project-based evaluation with a special focus on the planning and resource management for public services.

3. Conduct non-periodical Citizen Service inspections
Besides organizing annual Service Quality Award event, RDEC also dispatches staffs under the guise of a citizen to popular public service locations for spot inspections on the planning and execution of services and the service environment. The results are offered to the agencies concerned for review and improvement in the hope of strengthening the onsite facilities and service performance.

4. Evaluate staff’s telephone etiquette
Telephone service is one of the most common and crucial links in citizen services and its quality has huge impacts on the image of municipal services. To continue improving telephone etiquette in the services of Taipei City Government agencies, the RDEC staffs conduct testing on an ad hoc basis by inquiring on related businesses under the guise of a citizen or an internal customer. Testing points include voice system, dial-up time, staff’s manners, response quality and overall satisfaction, and the results are offered to the agencies concerned for review and improvement in the hope of upgrading the overall image of municipal services.

5. Verify agencies’ processing in service applications
Every year RDEC promulgates the “Verification Plan for Processing Citizen Applications” to Taipei City Government agencies. Periodically RDEC will review and modify Taipei City Government agency’s citizen applications, required documents, application extension process, and other application forms. All TCG agencies must the meet the application guidelines and submit a report to the RDEC Division. This report should be reviewed and approved before an application processing time list is announced. This list is to serve as an application process reference for the public when applying for services.

6. Review Taipei City Government's innovative proposals
Since 2007, RDEC has been promoting the innovative proposals review system that comprises a three-stage screening process and offers multiple incentives. These incentives include administrative bonus points, monetary rewards, overseas trips, and special promotions. RDEC strive to encourage staffs to generate creativity in proposing innovative ideas for improvements, provide thematic studies, and participate in agency’s businesses, thereby educating administrative staffs to desire change. RDEC hope to utilize these innovative ideas to increase administrative efficiency and improve quality service.

7. Organize and analyze Citizen Service satisfaction surveys
Since 2007, RDEC has been developing a series of citizen service satisfaction surveys to evaluate the public’s opinions using a Liker scale survey. Nowadays, we extended our services to get more feedback channels from the public to develop improvements in Taipei City Government agency’s processing applications.

2. Maintain the operation of the Taipei Citizen Participation Committee 

Taipei City Government publications
1. Appraisal and acknowledge of Taipei City Government publications.
2. Training workshops on processing Taipei City Government publications.
3. Review special publication projects by Taipei City Government agencies.
4. Promoting publication fundraising and cost-saving methods for Taipei City Government.

Data Management
1. Compile and publish RDEC annual evaluation reports and create an employee principle guidebook.
2. Verify and register Taipei City Government’s publications.

Information Management
1. Conduct the RDEC computer equipment procurement, application training, network maintenance, and website management.

2. Evaluate archive processing time
(1) Review overdue case evaluations
The RDEC produces monthly and quarterly statistical reports on expired cases. This is to identify historical trends and to understand how to design and develop a more effective processing system. A monthly and quarterly inter-agency rating list analyses will be submitted to the mayor for approval before circulating among agencies for review and improvements. This monthly and quarterly review will remind and urge agencies to speed-up case processing time, which will also reduce expired case ratings.

(2) Conduct periodical and non-periodical inspections on archive evaluation
RDEC, Secretariat, and Department of Government Ethics will cooperate in performing inspections to have agency’s documents meet Taipei Government’s document guidelines such as layouts and formats. The inspection will analyze all top-level agencies and district offices in the following aspects such as the overall systems, archive control, document processing, file management, and classified document processing.
Monthly analysis will include agencies’ overall systems and processing time management. After all top-level agencies complete their monthly evaluations, RDEC will evaluate all top-level’s lowest 2 ranking level 2 agencies. RDEC will offer special guidance to all these lower ranking agencies. RDEC hope to encourage all agencies to value and improve their performance in archive processing.

3. Monitor and follow-up archive processing time
(1) Monitor and follow-up on replies from Taipei City Council
RDEC follow up on replies to written interpellations. The purpose of follow-up is to ensure an effective delivery in a timely manner and to promote harmony between the administration and City Council.

(2) Monitor and follow-up on the processing of citizen petitions
RDEC makes referral for agencies in concerning their written, phone, or walk-in petitions. Each case will be tracked and followed up to ensure that they are processed and replied.

(3) Compile Citizens’ Applications Processing Time List
Every year RDEC hold a discussion that requires agencies to participate. This event covers a discussion about the list of required citizen application documents, the citizen application processing time, and other ways in processing the application. RDEC hope to generate a list of processing times to help notify citizens and speed up processing application for citizen as well as the government. Simultaneously, this can clarify any processing procedures from both sides. RDEC hope to build a clearer administrative process for the public.

(4) Monitor various petition rulings that have been revoked
The RDEC monitor all Taipei City Government agencies’ petitions to ensure they conform to the petition guideline. The Administrative Appeals Commission must approve all petitions. If there are any cancellations, RDEC’s responsible in following up with the agencies for a second ruling. At last, all agencies will report their progress to RDEC after completing their case.

4. Training workshops on Document Processing
The RDEC organize and coordinate periodical training programs on document processing. Secretariat, Department of Government Ethics, and the RDEC hosts multiple topics such as the following: General Introduction of the Government Documents, How to Process Classified Documents, How to Control the Processing Time For Different Documents, and How to Update E-Archive System.

5. Implement E-Archive System
The RDEC works with Department of Information Technology to design the overall E-Archive System layouts and functional specifications. The E-Archive System include some features such as view important notices and deadlines, an option to approve or cancel the process of a document, and an option to allow multiple file transfers back and forth between agencies. There will also be an instruction manual to guide staffs in using this web-base electronic archive system. This “Web-Based Archive System” is an outsourced operation. RDEC seek to migrate from a paper-based to a web-based archive system in the future. This will integrate other current applications in a central database system. The objectives are to increase knowledge growth, provide accessible resources, as well as increase information and file transfer and sharing capabilities.

6. Compile the Contact Directory of Inspection Employees
Every year the RDEC gather contact information and publish a contact directory of all the inspection employees in various agencies.

7. Revise Regulation Amendments on Archive Processing Time
The RDEC reviews and modifies the time principle regulation and then notifies all agencies. From the revision process, RDEC can develop efficiency in processing Taipei City Government’s paper work. RDEC want to bridge toward cooperating with Taipei City Government’s E-Archive System.

2. Outsource and evaluate RDEC projects to external agents
The RDEC is in charge of commissioning municipal research projects, which must meet the “Taipei City Government Outsource Project Guidelines”. RDEC’s purpose is to improve the modernization of city development and to put theories into practice.

3. Review Taipei City Government's employees' reports
Taipei City Government employees are encouraged to submit research proposals to be reviewed by scholars and experts related to their report. All these reports must meet the “Taipei City Government Employees Report Guideline”. RDEC wants to stimulate employees to express and share their creative ideas to develop a learning atmosphere.

4. Review Taipei City Government employees' oversea reports
Oversea reports can bring Taipei City Government more updated knowledge and related experiences to help in decision making. The RDEC uses the “Taipei City Government Oversea Report Notice Guideline” to review oversea reports. Requiring reports to meet this guideline helps employees to produce quality reports, which will be shared among government employees and citizens.

]]>Thu, 29 Jul 2010 16:00:00 GMThttps://english.tfam.gov.taipei/News_Content.aspx?n=17AAF3BE63282FB8&s=1476952F8D072FFFBy the end of 2009, there were 55,225 firms and 158,856 companies registered in Taipei city distributed as follows:

Yearbook 2008

The Taipei City Government maintains city-wide safety by refining its fire-safety forces, reinforces disaster prevention networks, and improves the performance of emergency services.
1. Statistics of Fire Casualties
309 fires were reported in Taipei City in 2008, resulting in 3 deaths and 15 injuries. Compared to the data of 2007, the number of injuries increased by 6, and the number of deaths decreased by 1.
2. Fire Safety
(1) Improving the Management of Fire Safety Equipment in Public Places
Fire evacuation and safety facilities in public areas are randomly inspected in order to promote safety. In Taipei City there are currently 21,066 buildings with public access and 23,710 public facilities. 51,366 inspections (and/or re-inspections) were conducted in 2008; 45,055 passed, whereas 6,311 failed and responsible parties were ordered to make timely improvements. The passing rate was 87.71%.
(2) Promoting Fire Prevention Management Systems
4,846 locations in Taipei City require fire-prevention personnel. In 2008, 4,774 of them were assigned fire-prevention personnel and fire-safety projects were organized for them. 10,721 received help and took part in fire-safety training programs. 172 multi-purpose buildings, 283 social welfare centers for seniors and people with disabilities, and 71 large facilities were sites for fire-safety training.

Fire-safety educational campaign.

(3) Improving the Management of Hazardous Material
721 locations in Taipei City are listed as having hazardous material. 4,156 inspections were made in 2008; 4,054 of them passed and 102 failed. Management of propane vendors, fire-safety devices, amount of propane storage, uninspected propane cylinders, and propane tanks of four propane companies in Taipei City were reinforced.
(4) Promoting Fire-safety Education
A. Fire-Safety Specialists: In order to effectively reduce fire hazards, fire-safety specialists are available to instruct the public in proper methods of evacuation, electrical and propane safety. 38,875 households were visited in 2008, and 136,358 contacts with residents were made.
B. Fire-Safety Camp: Working with the Taipei Branch of the China Youth Corps, we conducted 8 Fire-Safety Camps from July 1 to 11 of 2008, in order to educate the public about disaster prevention and responses. About 800 individuals participated.
C. Major Educational Activities of Disaster Prevention
(A) The “119 Fire Safety Campaign” was held on the square of Shihkong Mitsukoshi Department Store, Xinyi District, on January 19.
(B) The “New Year Disaster Prevention” campaign was held in Jinghua Park on Feburary 16.

New Year Disaster Prevention campaign.

(C) The “2008 Taipei Safety 119 – Dragon Boat Festival and Fire-Safety Promotion” was held in Nanchang Park on May 24.
(D) The “Earthquake and Propane Safety” campaign was held in National Dr. Sun Yat-sen Memorial Hall on September 20.
(E) The “You Go, e Go, Everybody Goes – Experiencing the Life of Fire Workers” was held at the Fire Safety Museum of Taipei City Fire Department and Taipei 101 on November 1.
(5) The 2008 International Symposium on Fire Safety Technology
Taipei City Fire Department and National Taiwan University of Science and Technology jointly held the “2008 International Symposium on Fire Safety Technology” from November 3 to 4, 2008, to which experts from the U.S., Japan, Hong Kong, and Europe were invited to share thoughts on fire-safety engineering, professional management, experience of fire-safety, and fire-safety designs in historic attractions.

2008 International Symposium on Fire Safety Technology.

(6) The Fire Laboratory Certification Project
In order to refine the laboratory's forensic capacities, we renovated the laboratory, purchased related equipment, formulated documents on QC, and participated in the U.S. CTS laboratory capacity evaluation. In order to certify the laboratory's reputation and improve the fire-safety capabilities of Taipei City, we are actively working with other countries.
3. Disaster Prevention and Rescue
(1) National Champion of Disaster Response for 5 years in a Row
The National Disaster Prevention and Protection Commission announced the performance of cities and counties in terms of disaster response in January, 2009. With a score of 95.26, Taipei City once again took first place in group A (three groups A, B, and C, compete; group A includes 9 cities and counties such as Taipei County and Taoyuan County). Taipei City is the only city that has won this honor 5 years in a row with a score above 90.
(2) Educational Radio Programs on Disaster Prevention
The Taipei Broadcasting Station makes disaster-related announcements and is now hosting a program sponsored by Taipei City Fire Department in which senior supervisors in Taipei City's fire safety authorities share their thoughts on disaster prevention, analysis, and education via phone-interviews on Fridays from April 25 to July 25, 2008.
(3) Fire-Safety Hero – The Birth of Du-Du the Elephant
Du-du, the Taipei City Fire Department's new mascot, is here to teach the public about disaster prevention. Du-du's big ears help him fly and symbolize his active efforts! The brave hero's strong legs take him to any site where a fire is burning out of control. The fire-fighting hero uses his long trunk to squirt out water and douse the fires. An expert on fire safety, the friendly and enthusiastic Du-du teaches children about fire-safety and promotes fire-safety education.

Birthday party of Du-du.

(4) Volunteer Firewomen's Competition of Innovative Tools for Fire Safety Education
To make education on disaster prevention more diversified and exciting, the “Volunteer Firewomen's Competition of Innovative Tools for Fire Safety Education” was conducted on June 12, 2008. The competition makes use of different tools to facilitate education.

Competition of innovative fire-safety teaching tools devised by volunteers.

(5) The Taipei City Urban Search and Rescue Team
A. The Team's Performance was Greatly Acknowledged: The Taipei City Urban Search and Rescue Team's rescue canines, Bailey and Biscuit, passed the class A (introductory) and B (advanced) tests at the “2008 National S&R Canines International IRO Assessment.” Greatly acknowledged by the Japanese for their capabilities, the Taipei City Urban Search and Rescue Team was once again invited to participate in the “2008 S&R Exercise” in Tokyo on August 31, 2008, demonstrating Taipei City's dedicated S&R capacity.
B. S&R Efforts in Sichuan: The Taipei City Urban Search and Rescue Team and The Red Cross Society of the Republic of China jointly dispatched a team to Sichuan that conducted S&R efforts from May 16 to 20, 2008, during which 15 bodies and two surviving dogs were retrieved, and two seniors were rescued and sent to a local shelter.

The S&R team in Sichuan.

(6) Information Regarding 2008 Taipei City Emergency Operations Center

(7) Assistance for the Ulaanbaatar Develop Emergency Operation and S&R Training
The Taipei City Fire Department sent Senior Specialist Shieh Jiing-shiuh, Sergeant Shih Fang-cheng, and Firefighter Kao Chien-sen to Ulaanbaatar (Mongolia) who stayed from October 11 through 17, 2008, to assist in the development of emergency operations and S&R training. At the formal ceremony we donated ambulances.
4. Emergency Care
We are actively conducting training for emergency rescuers (different categories and levels), on-the-job training for teachers, adopting evaluation systems for physicians, improving the service quality of management, and purchasing new ambulances and other hardware in order to provide speedy hospital deliveries and first-aid treatment.
(1) Great Improvements in OHCA Survival Rate and First-aid Treatment
In 2008, the Golden Phoenix Emergency Medical Service Team saved 35 people from “Out of Hospital Cardiac Arrest” (OHCA). The average number of emergency procedures performed was 3.122 times/per person. Founded on June 1, 1999, the team has saved 240 patients from OHCA since then.
(2) Best Performance Nationwide
The August issue of Common Health Magazine (2008) conducted a survey on “Nationwide Prehospital Care” and examined the performances of different cities/counties in terms of “capacity,” “resources,” “efficiency,” and “activeness” by consulting more than 30 experts of relevant backgrounds, analyzing governmental data, and giving out questionnaires to medical staff and the public. The Taipei City Fire Department received the highest marks in all categories and was ranked number 1.