Service Telephone Numbers
Operator (02) 2365-8270 Telephone List Service Extension Dedicated Line Description Phone Service Center 9 - ● Questions related to traffic violation adjudications Postal remittance check, convenience store, bank, or online voice transfer payment (including via Internet) 217~218 2368-8350 ●Inquiries regarding online resolution of cases and post office remittance procedures ●Inquiries regarding convenience store and bank payment ●Inquiries regarding credit card, ATM card, and voice transfer payment Towing 212 - ●Towing-related services in this city Installments 220 - ●Paying fines and penalties via installments and other related services Refunds 313 - ●Duplicate payments or overpayment Appeals 316~330 - ●Disagreements over the facts of a violation Collection of Overdue Fines 415~426 - ● Collection of overdue fines Adjudication 427~430 436,438 - ●Adjudication orders Cancellation of License Plate (Driver's License) 220 - ● Consultation, amendment, or withdrawal of license plate (driver's license) cancellation Accident Determination 813~814 2364-2521 ● Determination of responsibility in road traffic accidents Pedestrians, slow vehicles, road obstacles 139~140 2369-2677 ●Inquiries regarding pedestrians, slow vehicles, or road blocks (responsibility of permanent TCPD Traffic Division personnel at the TAO) Re-issuance (renewal) of driver's licenses 224 - ●Re-issuance or renewal of driver's licenses (responsibility of permanent TCMVO personnel at the TAO) Payment of parking fees 225 - Payment of parking fees(responsibility of permanent PMA personnel at the TAO)
The 1999 Citizen Hotline may also be used to inquire matters related to traffic violation adjudications.
E-mail: tao_web@mail.taipei.gov.tw
●Objections or appeals
●Inquiries regarding appeal results
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