Software Services
Activate polite service campaigns such as counter services and telephone courtesies; actively offer tea for facilitating visiting citizens.
Assess and criticize our efficiency and abilities regularly, and survey for citizens’ opinions for further improvements.
Set up the information desk on the first floor of the Administration Building to greet guests, offer information, give guidance, etc. in order to provide value-added service and continue promoting the positive and amiable service image.
Service through text messages, MSN Messenger and Skype Internet Phone for military administration.
Console and help people with sickness, with disability, senior citizens, and families with relatives in the military.
We upgrade and improve our services. We not only provide information and guidance but also help people fill out the forms, change money, make photocopies, and send faxes.
Besides, the Hakka dialect, sign language, and foreign language assistants are at your service.
According to our service policy, we provide the full service counters. Anyone who has something to do with the civil affairs, social affairs, economical affairs, health insurance and Administration Office can get their business done at the same counter without taking a number and waiting again. This is our service notion, “One Application and Full Service.”
Duty Officers will always be actively walking around to answer questions and guide citizens at any time.
All staff will wear uniforms and perform welcome and good-bye ceremonies to show our spirit of service.
We have the flexible working schedule. We provide service during the lunch hour. Therefore, the office workers do not have to take a leave from work to get their business done in the District Office.
Provide several suggestion methods such as citizen hot lines, district mailboxes, and message boards.
Propagate the civic information through press releases, bulletin boards, the internet, radio stations, and television. Also, broadcast civic news in the hall on the first floor of the Administration Building.
Enroll environmental volunteers courtesy and accept participation of citizens.
We improve the services of the neighborhood offices, such as sending the senior citizens the cash gifts, sending the residents the baits during the mice elimination week, and sending the residents the pass for burning worshipping paper money together.
Applicants are able to apply by using e-mail, fax, mail and telephone. Sheets with full application information will be sent to gain convenience.
Build diverse online information systems and local internet to improve efficiency.
![Taiwan.gov.tw [ open a new window]](/images/egov.png)
